Service 08

Commercial plumbing in London

Plumbing and heating for offices, shops, restaurants and managed blocks. Enquiry based, with response times agreed up front.

Service overview

Commercial work runs on different rules to domestic. Downtime costs money, access is often restricted to evenings or early mornings, and the paperwork has to satisfy a managing agent or an insurer rather than a homeowner.

We work with offices, retail units, restaurants and managed residential blocks across London, on reactive call-outs and planned maintenance.

Every commercial job is quoted on enquiry rather than from a price list, because a restaurant kitchen with a grease-laden waste run and a small office with a single boiler are not comparable pieces of work.

We work across Greater London and north Surrey, including Croydon, Bromley, Sutton, Orpington and Wimbledon. Gas Safe engineers do every gas job. See the gallery, about us or get in touch.

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WHAT'S INCLUDED
Commercial boiler service
Reactive maintenance call-outs
Planned preventative maintenance
Commercial gas safety certification
Managed block and communal plant work
Kitchen and washroom plumbing
Out-of-hours scheduling

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Jobs are fulfilled by independently vetted Gas Safe engineers. How we work

Signs you need commercial

  • A managing agent needs a contractor who can attend out of hours
  • Gas appliances in a commercial setting need annual certification
  • Recurring drainage problems in a kitchen or shared stack
  • A block needs planned maintenance rather than repeated emergencies
  • You need documentation an insurer will accept

Reactive and planned

Reactive work is what most people call about first — a failed water heater in a shop, a blocked stack in a block of flats, heating down in an office. We attend, fix, and give you the paperwork.

Planned maintenance is the cheaper way to run a building over time. Annual gas certification, scheduled servicing on plant, and periodic drainage attention on a kitchen waste run cost less across a year than the emergencies they prevent. For managed blocks it also gives the agent a documented trail, which is usually what they actually need.

Certification and record keeping

Commercial gas duties come from the same Gas Safety (Installation and Use) Regulations 1998 that cover let residential property, and the interval is the same 12 months. What differs is the appliance range and the qualifications needed to work on it — commercial catering appliances, warm air heaters and larger plant each sit under separate competencies from domestic gas.

Managing agents and insurers generally want more than a certificate. They want a record trail: what was attended, when, what was found, what was done. We issue records in that form as standard, because a job that cannot be evidenced 18 months later is a problem for whoever holds the building.

Where commercial jobs differ

Pipe sizing and appliance loads are the first difference. A commercial kitchen may draw more gas through one range than an entire domestic property does, so supply pipework sized at 15mm or 22mm in a house gives way to 28mm and above, and the working pressure has to hold at the appliance under full load rather than just at idle.

Drainage is the second. Catering waste carries fat, and a kitchen run that is cleared reactively will simply block again in a few weeks. Grease management and a scheduled clean on the waste run is the only thing that actually breaks that cycle, and it is far cheaper than closing a kitchen at short notice.

Access and out of hours

Most commercial premises cannot have plumbers in during trading. Restaurant work generally happens after close, retail before opening, and office work in the evening or at weekends.

That gets agreed when the job is quoted rather than discovered on the day. Where a job needs isolating water to a whole building, the notice period and the window get set with you in advance so tenants and staff know what is happening.

How the visit goes

01

Scope the job

Site visit or a detailed brief, depending on the work. Commercial jobs are not quoted blind.

02

Agree access and timing

Out-of-hours windows, isolation notice and tenant impact settled before work starts.

03

Carry out the work

Gas Safe engineers on any gas appliance, commercial or domestic.

04

Documentation

Certification and records in the form your agent or insurer needs.

Standards this work is held to

Gas Safety (Installation and Use) Regulations 1998

Commercial premises with gas appliances carry duties under the same regulations, and the engineer must hold the relevant commercial gas qualifications.

Commercial gas competence

Commercial gas work requires separate qualifications from domestic. Not every Gas Safe engineer is registered for both.

12 month certification interval

The same 12 month maximum interval applies to gas appliances in commercial premises as in let residential property.

BS 7593:2019

Commercial heating systems fall under the same water treatment standard: cleaned, dosed with inhibitor, filtered, and the inhibitor verified each year.

Commercial: common questions

Yes. Managed residential blocks and commercial property under agent instruction are regular work, and we provide the documentation trail agents need.
Yes, and for most commercial premises that is the only sensible option. The window gets agreed when the job is quoted.
We do planned maintenance on an agreed schedule. For a building of any size it costs less across the year than the emergency call-outs it avoids.
No. Commercial gas requires separate qualifications on top of domestic registration, and the appliances and pipe sizing are different.
On enquiry, after we understand the scope. A restaurant kitchen and a small office are not comparable jobs and a price list would mislead you on both.
Yes, where the appliances fall within our commercial registration. Tell us what is installed when you enquire and we will confirm before attending.
24/7 Emergency Line

Need an emergency plumber?

Burst pipes, boiler breakdowns and blocked drains across Greater London. We aim to be with you within 60 minutes.